top of page

Return & Policy

Legal Disclaimer

Welcome to our online shop www.rooster4all.com! Our policies are designed to ensure safe and enjoyable shopping experience. We prioritize your privacy with our Privacy, detailing how we collect and use your information. Our Shipping Policy outlines delivery times and methods, while our Return and Refund Policy how to return items and request refunds. We also have Terms and Conditions that govern your use of site, an Age Verification Policy to ensure compliance, and a Payment Policy outlining accepted payment methods. For any, please feel free to reach out!

Corporate Policies and Procedure Manuals 2025

1. Return & Refund Policy

At Rooster4al, your privacy, satisfaction, and safety are our top priorities. Due to the nature of our products and in accordance with health and hygiene regulations, we do not accept returns or exchanges on any items once they have been shipped.

All Sales Are Final

Because adult toys and personal items are classified as intimate goods, we cannot accept returns or offer refunds, even if the product is unopened. This policy helps ensure that all customers receive brand-new, unused products every time they shop with us.

Damaged or Defective Items

We stand behind the quality of our products. If your item arrives damaged, defective, or with a manufacturer issue, please contact us within 48 hours of delivery at cs@rooster4all.com with:

  • Your order number

  • A description of the issue

  • Clear photos or videos of the defect or damage

We’ll review your request and offer a replacement or store credit if appropriate.

Wrong Item Received

If you receive the wrong product by mistake, please notify us within 48 hours of delivery. We’ll promptly correct the error at no cost to you.

Contact Us

If you have any concerns or questions about your order, reach out to our discreet customer service team at cs@rooster4all.com We're here to help!​

bottom of page